Privacy Policy

Parivartan Privacy Policy

Last updated: 04 July 2025

Introduction

Parivartan Technologies Pvt. Ltd. (“Parivartan,” “we,” “our,” or “us”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure data when you visit parivartan.io, use our products and services, or interact with us in any other way. It also describes your privacy choices and rights under global frameworks such as the General Data Protection Regulation (GDPR), ISO 27001 information-security controls, the NIST Cybersecurity Framework, and other applicable international standards.

Scope

This policy applies to:

  • • Visitors to our websites and digital properties

  • • Prospective, current, and former customers, partners, and suppliers

  • • Attendees of Parivartan events, webinars, or marketing campaigns

  • • Users of our managed security, compliance, and data-analytics platforms

Data We Collect

CategoryExamplesTypical Purpose
Identity DataName, job title, employerCustomer onboarding, account administration
Contact DataBusiness email, phone number, postal addressService delivery, support, marketing (opt-in)
Usage DataLog files, IP address, browser type, interaction metricsSite analytics, threat detection, service optimisation
Subscription DataLicensing details, contract history, billing recordsInvoicing, compliance, financial reporting
Telemetry & Security DataEvent logs, alerts, sensor outputs from IT/OT systems24 × 7 SOC monitoring, incident response
Support ArtefactsTicket notes, chat transcripts, diagnostic artefactsTroubleshooting, quality improvement

We do not intentionally collect sensitive personal data (e.g., health or biometric data) via our public website unless you voluntarily provide it.

How We Use Your Data

  • • Service Delivery – To configure, monitor, and improve our security, compliance, and analytics offerings
  • • Contract Performance – To fulfil statements of work, master service agreements, or software licences
  • • Security & Fraud Prevention – To detect, investigate, and respond to malicious or unauthorised activity
  • • Legal & Compliance – To demonstrate audit-readiness under ISO 27001, GDPR, and other global standards
  • • Marketing (Opt-in) – To send newsletters, event invites, or product updates you have explicitly subscribed to
  • • Analytics & Product Development – To understand feature adoption and prioritise enhancements

We rely on one or more legal bases, including consent, contractual necessity, and legitimate interests, as required under GDPR-compliant processing.

Data Sharing

We never sell personal data. We may disclose information:

  • 01. Service Providers – Cloud hosting, email delivery, customer-support tools bound by confidentiality agreements
  • 02. Business Partners – Authorised resellers or integration partners assisting in service fulfilment
  • 03. Regulators or Law Enforcement – Where legally required or to protect rights, safety, or property
  • 04. Corporate Transactions – In connection with mergers, acquisitions, or asset transfers (with notice to you)

International Transfers

Parivartan uses globally distributed, ISO 27001-certified data centres. Where data moves outside your jurisdiction, we implement GDPR-compliant safeguards such as Standard Contractual Clauses (SCCs) or an equivalent lawful mechanism.

Data Security

  • • Tier-4 data-centre architecture with redundancy and resilience
  • • 24 × 7 SOC monitoring, SIEM correlation, and SOAR-driven response
  • • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • • Role-based access control (RBAC) and least-privilege IAM
  • • Regular penetration tests, vulnerability scans, and independent audits

Data Retention

We retain personal data only as long as necessary:

  • • Contractual data – throughout the service term plus statutory record-keeping period
  • • Telemetry and security logs – typically 12–18 months unless otherwise agreed
  • • Marketing data – until you withdraw consent or request deletion

After expiry, data is securely deleted or anonymised.

Your Privacy Rights

Depending on your location, you may have the right to:

  • • Access a copy of your personal data
  • • Correct inaccurate or incomplete data
  • • Erase data (“right to be forgotten”)
  • • Restrict or object to certain processing
  • • Port data to another provider
  • • Withdraw consent for marketing at any time

To exercise rights, email privacy@parivartan.io. We will respond within applicable statutory timelines.

Cookies & Similar Technologies

We use first-party and limited third-party cookies for:

  • • Essential site functionality
  • • Usage analytics (aggregate, non-identifiable)
  • • Remembering preferences (e.g., language, theme)

You can disable cookies via browser settings; essential cookies are required for site operation.

Children’s Privacy

We use first-party and limited third-party cookies for, Our services are intended for business users. We do not knowingly collect data from anyone under 16. If you believe a minor has provided data, contact us for immediate removal.

Contact

For questions, requests, or complaints about this Privacy Policy:
Data Protection Office – Parivartan Technologies Pvt. Ltd.
Address: #6/9, Legacy Building,Convent Road, Richmond Town,Bengaluru 560025, India
Email: privacy@parivartan.io Phone: +91-80-XXXX-XXXX